« Posts by Bradford

My Latest Guest Post on SearchEnginePeople.com

My latest guest post on the SearchEnginePeople blog has sparked a few interesting comments. The title of my post “Measuring SEO Goals: Should We Forget About Rankings?” was not meant to be literal. Of course, SEOs need to monitor rankings, after all, gaining greater exposure across the web is the goal of SEO. High search engine rankings are extremely important, but the point I intended to convey is that passing on search engine rankings to clients as a measured goal is misleading and inaccurate. With the implementation of personalized, intent-based, and local-based search, rankings for a website might be all over the place.

search engine rankingsWhile high rankings are most certainly important when gauging SEO success, the real KPI’s should be website traffic and conversions/sales. What is the point of a number one ranking if your website is not converting.

SMX Seattle, Google Caffeine, and the Future of Search

Oh Seattle, how I love thee. I recently attended SMX Advanced Seattle and have to say that, for the most part, I was very impressed with the conference and the speakers (I was appalled at the self-promotional presentation by MySpace’s Tony Adam). The first session had me wondering if I had entered a room full of SEO newbies, but that thought quickly dissolved as I attended later sessions. Although I consider myself an advanced SEO guy, I really didn’t expect to gain any tactical-related knowledge from the conference, but I was excited about picking up insights and thoughts about the future of search from industry heavyweights like Danny Sullivan, Bruce Clay, Rand Fishkin, and Matt Cutts. I did not come away empty-handed.

It just so happened that I was in a session with Matt Cutts on the panel the same day that Google announced the completion of its new Caffeine index. At the risk of sounding like a total geek, I was elated to be in the room to hear Matt Cutts make the announcement in person. So let’s take a look at what the future of search holds for internet users and SEOs.

Google Caffeine Index

Although the goal of SEO is to increase website exposure across the internet, search engine rankings are no longer a gauge of success. The issue of measuring rankings has been more and more at odds with the perceived goals of SEO and the “real” measurable results. Over the last year or so, several factors have made the measurement of search engine rankings more difficult. When Google introduced personalized search, many people claimed the death of SEO. Nothing could be further from the truth. If anything, these innovations have helped to eliminate fraudulent SEOs. Since personalized search was implemented, users in different cities could simultaneously search for the exact same keyword or phrase and receive different results. Thus, measuring search engine rankings becomes more difficult, if not totally irrelevant. It gets better. With Google Caffeine, the indexing of websites will become much quicker and create a better user experience. More than ever, websites will be rewarded for updating content on a regular basis. I believe that Caffeine is a major advantage to search professionals who are able to monitor and gauge the result of updates with the speed of the new Caffeine index.

The future of search puts an even more complicated spin on SEO with behavioral, intent-based, and location-based search. These factors will result in even more differentiation of search engine results. Even if you are not signed into your Google account, don’t think for a minute that your internet actions are not being monitored and logged by Google. The privacy implications involved are another discussion all together. Why would search engines want all this data? They want to provide more relevant and valuable material to the user. Local search will become even more imperative to monitor in the coming years. Bruce Clay suggested that 50% of all searches in two years will be localized search. The inclusion of real-time social Twitter and Facebook data in search engine results adds another element to the picture and one that cannot be ignored. I have harped on the necessity of social media marketing quite a bit, so I won’t stray from my discussion regarding SEO, but I thought I would just throw the social thing into the mix. Why not? It will play a huge role in building brand awareness, increasing consumer engagement, and reputation management.

So what is a good measurement of SEO success? How about traffic and revenue? In reality, these two factors have been the only real measure of success all along. Even in the past, having a website rank number one in Google was only a benefit if the website provided a good user experience. If a user clicked on top-ranked listing only to have difficulty navigating and finding the information he/she was seeking, the ranking became moot at that point. I have been preaching the importance of user experience when it comes to SEO for years. Thankfully, search engine engineers understand this need and are continually working to make sites with relevant material and greater usability rank higher in the results.

The future of search marketing creates new challenges and opportunities for search marketers. It will be an interesting ride.

Thoughts on Privacy: Google, Foursquare, Facebook

Online privacy is a major issue in the social media landscape these days. What we have witnessed in the past few months has brought the privacy issue to the forefront. I suppose it all started with Google’s implementation of personalized search in 2009. Even though Google had been monitoring and compiling user behavior for quite some time, personalized search raised red flags for many Google users. In reality, the results we receive from personalized search are not so different. As long as the information is not sold to third parties, I am all for receiving more relevant search engine results.

The launch and privacy issue with Google Buzz deserves a blog post of its own, so I won’t even go there now.

Foursquare is another application that raises the same types of concerns but at a much more “local” level. Websites, such as PleaseRobMe.com scared many would potential users away from Foursquare. The PleaseRobMe website garnered so much attention and a strong response from Foursquare that it no longer publishes its list of vacant homes.

Foursquare has become a phenomenon. Its user count hit the one million mark in just one year, while it took Twitter 2 years to reach the same level (though Twitter now has over 100 million worldwide users). I must admit that I was a hold out early on when it came to Foursquare, as I recently mentioned in a blog post compiled by fellow team leads of AREA203‘s new media team. Since then, I have become an avid user and see the huge potential for brick and mortar businesses that choose to participate with Foursquare. The recent announcement regarding Pennsylvania’s partnership with Foursquare is a perfect example of the advantages provided by Foursquare. As an early hold out myself, I do understand the concerns of people worried about the location-based information published on Foursquare. A word of advice: just like Facebook, I suggest only “friending” people on Foursquare whom you know or converse with in the social realm. Just be smart about it.

Alas, the big daddy of privacy concerns today is most definitely Facebook. Facebook’s privacy changes created a mass backlash from the Facebook user community, so much so that Facebook was forced to make changes to the usability of the privacy settings platform. Facebook founder, Mark Zuckerberg released a video on May 26 describing these changes:

Personally, I understand why Facebook would want its user community to be more public (which is a direct reaction to the explosive growth and public nature of Twitter), but I do believe the backlash could have been avoided had Facebook taken a more proactive approach by announcing and clearly defining the changes before they were launched. For me, Facebook is a tool for me to interact with a small group of close friends. For that reason, any information I post on Facebook is visible only to my friend list and no one else.

With the privacy issue so prevalent now, I would love to hear what your thoughts are.

Hilarious Flash Mob at Ole Miss

I couldn’t resist posting this video. It was shot today at the University of Mississippi’s student union (yes, that would be my alma mater). The flash mob phenomenon has received some negative publicity lately when it comes to the riot sort, but this YouTube clip shows the fun and innocent side of a flash mob.

Judging by the coordination involved in something like this scene, I don’t think there is any way it was just by chance. It had to be a result of a quick social media flurry. The first few frames of the video include only a few students, who jumped out of their chairs and began a “Jai Ho” breakout from out of nowhere, but as the scene progresses, there are more and more people joining in the ruckus. I’m sure a few of them just happened to walk by and know the dance moves.

Check it out for yourself. Make sure to watch the entire video to see the size of the event and some funny shots as well. Notice the poor guy in the right foreground. He was just trying to eat his lunch, and this crazy dance mob broke out. Also, there is a guy on the right side at one point that didn’t even bother to rid himself of his backpack. Enjoy!

McDonald’s Billboard Goes Interactive in Stockholm

I just ran across a short post on the AdFreak Blog about a Mc’Donalds interactive campaign created by DDB Stockholm. A digital billboard became the center of the promotion. Essentially, the billboard would announce a free giveaway if viewers were quick enough to catch an image of that item on their mobile phones. Those who were quick enough to make that timely click would then just show the photo to a clerk at the participating McDonald’s and receive the item free of charge.

I have to give props to DDB Stockholm for this thoughtful promotion. Please correct me if I’m wrong, but I don’t believe I have seen any similar promotions in the past involving free giveaways for catching a still image of moving objects on a digital billboard. I love it. Although, I would end up spending over an hour just trying to catch a clear shot of a moving object. My iPhone photography skills are rather weak.

Without further ado, here is the video:

Great User Experience Critical to SEO Success

Imagine the scenario: Your website has been setup with complete search engine optimization (SEO) implementation before launching, but for some reason, after about 6 months or so, your traffic stats are atrocious. Low number of return visitors? High bounce rate?

You may be thinking, “Where did I do wrong? I thought that having top notch rankings in Google, Bing, and Yahoo would bring a flood of new business to me.”

Situations like the one above are becoming much more common, especially when the work has been implemented by old-school SEOs. What is the difference you may ask? Well, it is not just about having the ranking – without an engaging website experience, you should not expect any major changes in your bottom line.

Great SEO does not insure an increase in business. Enter the User Experience (UX) team. For any website to be successful, it must offer a great experience for the user. Archaic linking structures and ridiculous content expansions are not the answer. These types of tactics will only drive visitors away from your site. If a visitor cannot navigate easily and freely though your website, the most common result is frustration and abandonment. SEO and UX must work very closely to ensure that a website is implemented with the best of both fields in mind.

On the flip side, you could also have the most beautiful, interactive website of all time, but without designing and developing the site with SEO in mind from the beginning, your website might as well be, as a mentor of mine once said, “an amusement park with no roads leading to it.”

The Worldwide Shift in Communications

I just came across this video on YouTube entitled “Social Media Revolution.” I have seen similar presentations about the future of internet, population and communications growth, but this is the first clip I have seen directly addressing the importance of social media marketing. Some shocking stats are presented, well – shocking if you aren’t in the know. The world is changing. It is becoming a necessity for any advertising or marketing campaign to involve a robust social media strategy.

This video goes out to the man that told me a couple months ago that “Twitter is a fad and will go away just like that ‘Spacebook’ thing that Rupert Murdoch bought.” I’m not saying Twitter will be around forever. In fact, I don’t think we have seen anything yet. Enjoy!

Measuring the Power of Social Media Through Tragedy

A while back, I wrote about the power of social media and how tragic events often offer a great chance to measure the reach of social. Since then, there have been numerous other natural disasters, such as the earthquake in China on April 14th and the earthquake in Peru that caused so much damage.

Maybe I was mistaken. Perhaps, the generosity witnessed during the Haitian earthquake was dried up in one event. Why haven’t we seen the same response from the Red Cross or any other aid organizations utilizing the same methods used so effectively during the Haitian event.

Check out my original post and let me know your thoughts.

Social Media Optimizer? An Update

I published a post about a month ago regarding the idea of “social media optimization.” Brian Solis is pushing the term more and more, so as an update, I will not argue against the title of “Social Media Optimizer.” I do agree that it is not so much about the title as it is the work. Much like SEO, social media marketing does not fit into the traditional silo model. While social media is an integral part of of any SEO campaign, I still believe it is a role of its own. I predict a future trend of SEO professionals becoming the major innovators of social media marketing, but SMM is a monster all of its own, and we haven’t seen anything yet!

Original Post: “Don’t Call It Social Media Optimization”

The Possiblilities and Dangers of Mixing Social Media and Politics

Check out my guest post on SEO Scoop regarding the “The Dangerous, Revolutionary Mix of Social Media and Politics.”